Return & Refund Policy

1. 7-Day Return Policy

We offer a 7-day return window from the date of delivery. If you are not completely satisfied with your purchase, you may return it within 7 days for a full refund or exchange.

This policy exceeds the standard 30-day return period required by most retailers, reflecting our confidence in our products and commitment to customer satisfaction.

2. Eligibility

To be eligible for a return, your item must be:

• Unused, unworn, and in the same condition you received it
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

3. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software or digital products
• Personalized or custom-made items
• Hazardous materials, flammable liquids, or gases

4. How to Initiate a Return

Contact us at [email protected] with your order number and reason for return. We will provide you with a return shipping label and instructions.

5. Refund Processing

Once we receive and inspect your return, we will process your refund within 3-5 business days. The refund will be credited to your original payment method. Please allow an additional 5-10 business days for the refund to appear on your statement.

6. Return Shipping

We provide free return shipping for defective or incorrect items. For other returns, a flat-rate shipping fee of $5.99 will be deducted from your refund.

7. Exchanges

We offer free exchanges for items of equal value within 7 days of delivery. Contact us to arrange an exchange.

8. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a full refund or replacement at no cost to you.

9. Late or Missing Refunds

If you haven't received your refund within 10 business days, please check with your bank or credit card company, then contact us at [email protected].

10. Contact Us

For any questions about returns and refunds, contact us at: [email protected]